Sales Lead - Chico's
Company: Chico's
Location: Carlsbad
Posted on: November 8, 2024
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Job Description:
Join our chic team, dedicated to a styling and social experience
that inspires women to express their individuality.POSITION
OBJECTIVE:The Sales Lead is responsible for supporting Management
in in promoting a customer and product-focused sales culture, where
our values and guiding principles are at the forefront of all store
operations, including great customer experience and maximum
profitability. We love what we do, and believe that with our teams,
we are the most amazing place to work, learn, and grow!FUNCTIONAL
RESPONSIBILITIES:Drive for Results --- Establishes and communicates
clear expectations, holding store team and themselves accountable
for achieving all brand, performance, and behavior standards. ---
Performs and oversees basic operational activities such as opening
and closing duties, and merchandise flow processes. --- Supervises
associates engaged in sales, inventory receipt, reconciling cash
receipts, or in performing services for customers. Utilizes weekly
schedules to ensure proper floor coverage within fiscal guidelines.
Maintains knowledge of current sales and promotions; presents and
displays merchandise in accordance with current promotions and
standards. --- Maintains standards in merchandise handling,
presentation, loss prevention, and all other duties as directed by
Management. --- Develops a high-performance culture, motivating
sales team to meet assigned sales and productivity goals; meets
personal sales goals. --- Trains and coaches to ensure selling team
is fluent in all aspects of product knowledge on line and in store.
--- Trains, coaches and assists with locate fulfillment and
selling.Build High Performing Teams --- Motivates and inspires
store team, promoting a shared vision while modeling core values.
--- Promotes an inclusive, collaborative approach to problem
solving. --- Communicates with store teams and Store Management to
effectively lead positive change. --- Seeks personal developmental
opportunities and readily solicits feedback to build leadership
skill set.Customer Experience --- Models, teaches, and promotes the
Most Amazing Personal Service (MAPS) principles and standards,
offering a cohesive omni channel experience. --- Models sales
expectations by utilizing various techniques and communicating
product knowledge to the customer; recommends merchandise
selections or helps to locate or obtain merchandise based on
customer needs and desires. --- Builds and maintains a solid
customer following through clienteling and wardrobing. --- Ensures
prompt resolution of customer concerns. --- Ensures a fast and
efficient register experience, remaining current on policies
regarding payments, coupon acceptance, returns and exchanges,
security practices and other applicable operations. --- Ensures
team maintains consistent client communication through utilization
of customer book, rewards program participation, and customer
capture sign up.Talent --- Supports, implements, and provides
follow-up for all training programs, seminars, etc. --- Assists in
the development of store associates; interprets Key Performance
Indicator reports and delivers coaching as needed; provides
feedback to Store Manager for associate performance appraisals and
evaluations. --- Drives associate and team engagement by
recognizing and rewarding employees for outstanding performance.
--- Ensures that Store Team adheres to all employment practices and
policies.Other duties as assigned.This position may be found in
multiple brands. Some duties may vary from brand to
brand.QUALIFICATIONS: --- High school diploma or equivalent --- 1+
year retail or sales management experience preferred --- Must be 18
years of age or older --- Excellent communication, verbal and
written skills --- Excellent customer service skills --- Able to
learn or adapt to technology provided by the company --- Knowledge
of administrative aspects of store operations --- Strong
organizational skills and ability to multi-task in a fast-paced
environment --- Able to communicate with customers --- Regular
attendance is essential to this position in order to ensure
adequate coverage to meet company objectives. Ability to work a
flexible work schedule, including nights, weekends, and holidays is
requiredPHYSICAL REQUIREMENTS: --- Constant Walking/Standing-
67-100% of 8-hour shift --- Occasional Lifting up to 50 lbs.- 1-33%
of 8-hour shift --- Frequent Climbing- 34%-66% of 8-hour shiftThe
wage range for this position is $17.00 to $21.25. Successful
candidates' wage rates will be determined based on their individual
qualifications for the position.Due to our growth, we are always
accepting applications for top talent to join our store teams. When
we do have an open position, we will review your application to
determine if your qualifications are a match with our position
requirements. You may apply to any location or position at any
time; however, the position to which you apply may not currently be
open. Accommodation is available to applicants for employment with
disabilities. To request accommodation during the application
process, please contact your local Store Manager for
assistance.0450 The Forum at CarlsbadChico's FAS, Inc. is an equal
opportunity employer. We do not discriminate on the basis of race,
color, religion, marital status, age, national origin, ancestry,
physical or mental disability, medical condition, pregnancy,
childbirth and related medical conditions, lactation, genetic
information, gender, sexual orientation, gender identity or
expression, military service, veteran status, or any other category
protected under federal, state, or local law.
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Keywords: Chico's, Lynwood , Sales Lead - Chico's, Hospitality & Tourism , Carlsbad, California
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